Better Conversations for Better Workplaces is a practical, interactive session designed for small business owners and managers who want to feel more confident holding supportive, developmental conversations with their people.
Many managers avoid difficult conversations — not because they don’t care, but because they don’t know how to approach them safely and constructively. This session offers simple, human tools to help leaders communicate with clarity, empathy and purpose.
What Participants Will Learn
In this session, participants will:
- Understand why everyday conversations matter more than formal processes
- Learn how to create safe, respectful and productive dialogue
- Practise simple techniques to support performance, wellbeing and motivation
- Build confidence to address issues early rather than letting them escalate
What to Expect
- A short, engaging and highly practical session
- Real-life scenarios relevant to small businesses
- Guided reflection and peer discussion
- Takeaway prompts to apply immediately at work
Who It’s For
- Small business owners
- New or accidental managers
- Team leaders wanting to improve communication and confidence
Outcomes
Participants leave with:
- Greater confidence in handling everyday people conversations
- Clear next steps they can apply immediately
- An understanding of how supportive conversations improve retention, wellbeing and performance